Privacy Policy

Effective Date: 09-10-2024

1. Introduction

Pipe Pros Plumbing & Mechanical (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or engage with our services. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect the following types of information when you interact with our website or use our services:

Personal Information:

  • Name, email address, phone number, and physical address when you request services or contact us..
  • Payment information when you make purchases through our website or over the phone.

Non-Personal Information:

  • Browser type, IP address, device information, and how you navigate our site (e.g., pages visited).

Cookies and Tracking Technologies:

We use cookies to enhance user experience, track usage, and provide relevant advertisements. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide, maintain, and improve our services.
  • To communicate with you regarding appointments, inquiries, or promotions.
  • To process payments and prevent fraudulent transactions.
  • To improve our website and customer service.
  • To comply with legal obligations and resolve any disputes.

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties, such as:

  • Service Providers: To assist with billing, customer support, or data analytics.
  • Legal Obligations: When required by law or necessary to protect our rights or comply with legal proceedings.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets.
  • SMS opt-in or phone numbers for the purpose of SMS are not being shared.

5. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You may request the correction of inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-out of Marketing: You can unsubscribe from marketing communications at anytime.

To exercise any of these rights, please contact us using the details provided below.

6. Data Security

We use industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the data promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Pipe Pros Plumbing & Mechanical
Henderson, NV
Email: service@pipeproslv.com
Phone: 702-276-6534